BUSINESS POLICY
BUSINESS POLICY
Our business philosophy is founded upon the pillars of honesty, integrity, commitment, and loyalty. We strive to enhance our products by focusing on the finer details and fostering a culture of innovation.
✔ Honesty: We place honesty at the forefront of our business operations. Our processes, pricing models, and ethical standards are transparent, and we always provide our customers with genuine products.
✔ Integrity: Our manufacturing processes are characterized by world-class quality. We utilize premium-grade materials, dyes, and production techniques, and every product undergoes multi-level quality assurance testing before it is delivered to our customers.
✔ Commitment: We are committed to delivering our products on time. With the support of our smart management teams and trained staff, we consistently meet deadlines and targets set by our clients. Throughout the years, we have maintained an unblemished record of timely delivery.
✔ Loyalty: We place great value on fostering strong relationships with our customers. Our loyalty is demonstrated not only by our past accomplishments but also by our actions. We safeguard our clients’ personal information and intellectual property and operate with a straightforward business policy in which clients understand everything. Regardless of the size of the order, we provide each client with undivided attention.
✔ Listening to Our Customers: We prioritize our customers’ needs by listening to their concerns and suggestions. Our team is always ready to lend an ear and offer guidance whenever necessary.
✔ Delivering Quality Products and Services: We strive to exceed our customers’ expectations by offering high-quality products and services. Every item is thoroughly inspected to ensure it meets our rigorous standards.
✔ Timely Delivery: We understand that timely delivery is crucial to our customers, and we always work hard to meet our delivery commitments.
✔ Continuous Improvement: We continuously evaluate and improve our products and services to ensure they meet our customers’ changing needs and expectations.
Our commitment to customer satisfaction is evident in everything we do. We strive to provide the highest level of customer service, and we are always looking for new ways to improve our customers’ experiences.
OUR PRODUCTION PRINCIPLES AND WORKFORCE:
SUSTAINABILITY
COMPLIANCE & INITIATIVES
- Our factory employs women workers to promote gender equality.
- We provide clean water through water purifiers and separate washrooms for men and women to ensure clean water and sanitation.
- We believe in reducing inequality and women empowerment by offering fair wages and yearly appraisals.
- Our production focuses on responsible consumption, providing fair trade and organic products.
- We actively participate in reducing our carbon footprint and water usage to promote climate action.
- We promote plastic bans and eco-friendly products to support life below water.
- We encourage tree plantation in our offices and factories to support life on land.
- Our factories are compliant with social and technical norms, with over 100 audits and Fairtrade & GOTS certifications to ensure decent work and economic growth.
- We have a strong business continuity plan and comply with ISO 9001, 14001, and 18001 to promote peace and justice and strong institutions.
- We partner with clients and suppliers for sustainable initiatives and follow Fair Trade practices with complete transparency in our operations.
- Our manufacturing process focuses on sustainable and eco-friendly bags, with a primary interest in the well-being of our factory workers.
- We have effluent treatment plants and promote bicycle use to reduce our carbon footprint.
- We encourage the use of eco-friendly bags over plastic bags to go green.
- We do not use any leather products, accessories, or materials in our production to ensure no animal cruelty.